How long will it take for my order to ship?

 

   Shipping times vary depending on your location, the shipping method chosen, and current order volume. Typically, orders are processed and shipped within 1-3 business days.

 

What shipping carriers do you use?

 

   We partner with trusted shipping carriers such as UPS, FedEx, DHL, and USPS to ensure reliable and efficient delivery of your orders.

 

Do you offer international shipping?

 

   Yes, we offer international shipping to select customers. Shipping rates and delivery times may vary depending on the destination. Contact us hello@astronomicalcones.com

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How can I track my order?

 

   Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online. - Track your order below -

 

USPS Tracking Link:

https://tools.usps.com/go/TrackConfirmAction_input

 

Having trouble getting order confirmation or tracking number? 

 

Contact us hello@astronomicalcones.com

 

Can I change my shipping address after placing an order?

 

   If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request; however, changes may not be possible if the order has already been shipped.

 

Please ensure all detailed shipping information is correct.

 

Do you offer expedited shipping options?

 

   Yes, we offer expedited shipping options for customers who require faster delivery. You can select expedited shipping during the checkout process for an additional fee.

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Expedited Shipping isn't available?

 

If the expedited shipping option isn't available on our website, you can order through Amazon as Expedited or contact us at request hello@astronomicalcones.com and we will happily accommodate you.

 

Do you ship to PO boxes or APO/FPO addresses?

 

   Yes, we can ship to PO boxes, as well as APO/FPO addresses for military personnel. Please ensure to provide accurate address information to avoid delivery delays.

 

What happens if I'm not home to receive my package?

 

   If you are not home to receive your package, the shipping carrier will typically leave a delivery notice with instructions on how to arrange for redelivery or pick up your package from a local facility.

 

Do you offer free shipping?

 

    We may offer free shipping promotions from time to time. Please check our website or subscribe to our newsletter for updates on current promotions and offers.

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Got a question?

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If you have any further questions or concerns regarding shipping, please feel free to contact our customer service team for assistance. We are here to help ensure a smooth and satisfactory shipping experience for all our customers.
 

Our dedicated team of experts is committed to understanding your needs fully, offering tailored solutions with promptness and precision. We believe in going above and beyond to ensure your satisfaction, whether it's addressing a concern, providing guidance, or simply lending a sympathetic ear. Every interaction is handled with care and empathy, leaving you feeling valued and appreciated.